NCSL International 2005 Annual Workshop & Symposium Tutorials

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This year NCSL International will offer 20 tutorials in conjunction with the Annual Workshop & Symposium. The registration fee for the tutorials is not included in the Conference fees. August 6, 7 & 12, 2005 Refreshments are included. Lunches are not included. NOTE: Tutorial T7 & T13 have limited seating. Below are descriptions of the tutorials being offered.
Tutorial Abstracts (PDF)
Saturday, August 6 8:00 AM - 12:00 PM	Half Day	T1 - Fundamentals of Temperature Calibration Ron Ainsworth & Tom Wiandt
Saturday, August 6 8:00 AM - 12:00 PM	Half Day	T2 - Balance & Scale Calibration & Use Val Miller
Saturday, August 6 1:00 PM - 5:00 PM	Half Day	T3 - Temperature Calibration Uncertainty Analysis Ron Ainswoth & Tom Wiandt
Saturday, August 6 1:00 PM - 5:00 PM	Half Day	T4 - Balance & Scale, & Weighing Process Uncertainties Val Miller
Saturday, August 6 1:00 PM - 5:00 PM	Half Day	T5 - Measurement Uncertainty Made Easy Mike Ouelette
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T6 - Very Low Pressure Calibration Kurt Kurtz, Mike Bair, & John McGonigle
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T7 - Practical Modeling of Measurements for the Uncertainty Evaluation Klaus-Dieter Sommer
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T8 - Laboratory Accreditation: The Process from A to Z Dana Leaman
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T9 - Running an Effective Laboratory: The Measurements Beyond Metrology Gregg Powell & Malcolm Smith
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T10 - Good, Bad, or Indeterminate: Using Guardbands to Help Make the Call David Deaver
Sunday, August 7 8:00 AM - 12:00 PM	Half Day	T11 - Measurement of Customer Satisfaction: An application of "soft" metrology Jean Claude Krynicki
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T12 - Very Low Pressure Applications Kurt Kurtz, Mike Bair, & John McGonigle
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T13 - Evaluating Measurement Uncertainty in Chemical Laboratories Wolfgang Richter & Klaus-Dieter Sommer
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T14 - Pipette Calibration & Use: Methods for Reducing Variability via Uncertainty Analysis & Bench-top Verification George Rodrigues
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T15 - Force Calibration: Methods & Uncertainties Mike Tovey
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T16 - The Shocking Aspects of ESD: Things You Should Know About Electrostatic Discharge Patrick Andre
Sunday, August 7 1:00 PM - 5:00 PM	Half Day	T17 - Measurement System Analysis Handbook for the Automotive Industry Steve Stahley
Friday, August 12 8:00 AM - 12:00 PM	Half Day	T18 - Advanced Topics in Uncertainty Analysis Howard Castrup
Friday, August 12 8:00 AM - 12:00 PM	Half Day	T19 - Laboratory Data Management: If the Data Don't Match, the Answers Won't Hatch Don Wyatt
Friday, August 12 8:00 AM - 12:00 PM	Half Day	T20 - Inventory Data Normalization: The Whys, Whats, & Techniques Charlie Motzko

Tutorial Registration Form

T1 - Fundamentals of Temperature Calibration August 6, 2005 8:00 AM - 12:00 PM Instructor: Ron Ainsworth & Tom Wiandt Bio This presentation is a review of the fundamentals of temperature calibration. Topics include calibration equipment, calibration techniques, curve fitting issues, and the mathematics important to thermometry. Types of thermometers covered include platinum resistance thermometers, thermistors, thermocouples, and combined thermometer/readout systems. This segment is intended for those who are new to temperature calibration, those who need to validate what they already know, or those who just have some nagging questions that need to be answered.
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T2 - Balance & Scale Calibration & Use August 6, 2005 8:00 AM - 12:00 PM Instructor: Val Miller Bio Weighing processes are a significant part of many manufacturing and analytical processes. This tutorial will present an overview of the calibration and use of weighing devices in the analytical environment. It will focus on the use of weighing techniques, correct procedures, eliminating and minimizing sources of errors, and compliance with the weighing requirements of the USP, FDA and ASTM. Classification schemes and calibration procedures for balances and scales will be covered. The approach will discuss the selection and use of standards, artifacts, procedures, facilities, equipment, measurement assurance, and software to determine how each contributes to the quality of mass measurements, the impact on the overall laboratory capability, and the effect on the production environment.
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T3 - Temperature Calibration Uncertainty Analysis August 6, 2005 1:00 PM - 5:00 PM Instructor: Ron Ainswoth & Tom Wiandt Bio This presentation is a step by step review of the tools necessary to evaluate the uncertainties present in temperature calibrations. Topics include curve fitting errors, error propagation, error budgeting, TURs, and statistical process control. Also discussed will be pertinent fundamentals of uncertainty analysis as outlined in the Guide to The Expression of Uncertainty in Measurement (GUM). This segment is intended for those who are new to uncertainty analysis as well as those who are well versed but require further guidance or clarification.
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T4 - Balance & Scale, & Weighing Process Uncertainties August 6, 2005 1:00 PM - 5:00 PM Instructor: Val Miller Bio One requirement of traceability of measurement results is calculating the associated measurement uncertainty. This tutorial will present concepts and methods for calculating and evaluating the uncertainty of balance and scale calibrations. Weighing processes in the industrial and analytical environments will also be discussed. Attention will be focused on the sources of errors in weighing operations, methodologies for estimating the magnitude of errors, and computation and reporting of the measurement uncertainty associated with reported weighing measurement results. This approach is based on the content of NIST IR6919, Recommended Guide for Determining and Reporting Uncertainties for Balances and Scales.
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T5 - Measurement Uncertainty Made Easy August 6, 2005 1:00 PM - 5:00 PM Instructor: Mike Ouelette Bio Why is it important to express the uncertainty in measurement? Quite simply, there is no traceability in measurements that lack statements of uncertainty at every link of the traceability chain. For this and other reasons, ISO/IEC 17025 requires calibration laboratories, in particular, to provide estimates of uncertainty of their measurements using accepted practices. The instructor will discuss the basics for preparing uncertainty estimates for typical uncomplicated measurement processes. His approach is consistent with the GUM but it dispenses, wherever possible, with the algebraic notations, statistical jargon, arithmetic modeling, and differential calculus operations found in the GUM that perhaps encumber a person who requires no more than a simple, conservative estimate of the uncertainty in the result of a simple measurement process. For these situations, it will be shown that the mathematics is quite straightforward and that the actual challenge, if any, to estimating uncertainty in measurement is in defining the factors that affect the measurement; namely, in understanding the metrology. Participants will receive an example Excel spreadsheet for making simplified uncertainty calculations. The tutorial will include a group exercise. Participants should bring stationary and pocket calculators.
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T6 - Very Low Pressure Calibration August 7, 2005 8:00 AM - 12:00 PM Instructor: Kurt Kurtz, Mike Bair, & John McGonigle Bio This course focuses on the special challenges of very low gauge and differential pressure calibration. Topics range from the fundamental concepts of pressure measurements to the unique practical issues encountered in hardware setups, data acquisition and the measurement process. The calibration influences that become dominant at very low pressure are analyzed. Participants experience hands-on measurement exercises illustrating the points discussed.
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T7 - Practical Modeling of Measurements for the Uncertainty Evaluation August 7, 2005 8:00 AM - 12:00 PM Instructor: Klaus-Dieter Sommer Bio The modeling of the measurement is a key element of the evaluation of measurement uncertainty in accordance with the ISO Guide to the Expression of Uncertainty in Measurement (GUM). It is the aim of the modeling procedure to mathematically establish the relationship between the measurand and all input quantities, which may contribute to the uncertainty associated with the measurement result. This relationship serves as a basis for the uncertainty propagation as well as for computer-aided uncertainty determination. Since neither the GUM nor other relevant uncertainty documents provide any guidance on the modeling of measurements, the modeling of measurements appears to be the most difficult problem of uncertainty evaluation in accordance with the GUM. With a view to overcome this problem, a straightforward and highly versatile modeling procedure has been developed which is based on the idea on the classical measuring chain. It is structured into five elementary steps, and only three types of modeling components are employed. Furthermore, it will be shown that almost all measurements and calibrations can be reduced to only a few generic model structures, which, on their part, can easily be tailored to the particular measurement procedure. The tutorial will give an introduction to the above modeling concept with numerous examples from measurement and calibration in the steady state. The main focus will be laid on the measurement of temperature, pressure and electrical quantities. On the basis of both comprehensible and if desired advanced exercises and practical examples, the participants will be qualified to systematically analyze and perform the modeling of their measurement and calibration procedures with a view to mathematically establishing the so-called model equations. Due to the limited number of participants, to a certain extend there will be the possibility given to individually discuss particular modeling problems.
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T8 - Laboratory Accreditation: The Process from A to Z August 7, 2005 8:00 AM - 12:00 PM Instructor: Dana Leaman Bio What does one need to know regarding the accreditation process to 17025? What should be expected? Where does one start? The accreditation process can be very confusing for anyone. Knowing what to expect throughout the accreditation process can alleviate much of the confusion and make the entire process a positive learning experience. ISO/IEC 17025, General requirements for the competence of testing and calibration laboratories is the internationally recognized standard for determining the competency of testing and calibration laboratories. The American Association for Laboratory Accreditation currently operates an Accreditation program to ISO/IEC 17025 within eleven major fields. This paper discusses the steps of our accreditation process from beginning to end offering insights into avoiding many of the pitfalls of the process.
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T9 - Running an Effective Laboratory: The Measurements Beyond Metrology August 7, 2005 8:00 AM - 12:00 PM Instructor: Gregg Powell & Malcolm Smith Bio This tutorial will be of interest to owners, managers, and supervisors of calibration laboratories, both in-house and commercial. The tutorial will cover four areas where performance measurement is important in the running of a laboratory: productivity, finance, marketing and customer satisfaction. The range of measures that can be used to monitor performance in each of these areas will be discussed. Suggestions on how these measures might be used in practice and in concert will be reviewed. Examples of measurements, with discussion of their effectiveness and appropriateness for process improvement, will be given.
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T10 - Good, Bad, or Indeterminate: Using Guardbands to Help Make the Call August 7, 2005 8:00 AM - 12:00 PM Instructor: David Deaver Bio When calibration data is provided on a certificate, ISO 17025 requires a statement of the measurement uncertainty. In addition, if a statement of compliance with specifications is made, the uncertainty of measurement must be taken into account. This tutorial will describe some practical ways to consider uncertainties when making in-tolerance or out-of-tolerance declarations.
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T11 - Measurement of Customer Satisfaction: An application of "soft" metrology August 7, 2005 8:00 AM - 12:00 PM Instructor: Jean Claude Krynicki Bio What is customer satisfaction and how to measure it? Available methods to gather satisfaction data How to build a pertinent customer satisfaction study questionnaire? Measurement process Measurement uncertainties Results interpretation and conversion into actionable items More advanced methods Inventory of resources Upon completion of this module the student will be able: to design a customer satisfaction measurement tool, to perform a reliable interpretation of the result, to design presentations for Management reviews, to build a customer satisfaction dashboard
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T12 - Very Low Pressure Applications August 7, 2005 1:00 PM - 5:00 PM Instructor: Kurt Kurtz, Mike Bair, & John McGonigle Bio This course is intended to follow the NCSLI tutorial "Very Low Pressure Calibration" given at the 2004 and 2005 NCSLI Workshop and Symposium. Specific low pressure calibration applications are set up for discussion and hands on calibration training. Data taken during the hands on sections is analyzed and the uncertainties associated with the influences present in the calibration process are discussed in detail. Specific problems experienced by students either in their own labs or during the hands on section are discussed as time permits.
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T13 - Evaluating Measurement Uncertainty in Chemical Laboratories August 7, 2005 1:00 PM - 5:00 PM Instructor: Wolfgang Richter & Klaus-Dieter Sommer Bio Results of chemical analyses are often used as a basis for important decisions and agreements, particularly in such fields as health care, environmental protection, or international trade, and must therefore be reliable and trustworthy. Knowledge of measurement uncertainty, based on metrological traceability, is an important prerequisite for creating confidence in the quality of measurement and analytical results. The ISO/BIPM Guide to the Expression of Uncertainty in Measurement (GUM) together with the EURACHEM/CITAC Guide to Quantifying Uncertainty in Analytical Measurement are accepted worldwide as master documents for evaluating measurement uncertainty in a uniform and consistent way. The tutorial will give an introduction to the concepts of these documents and will provide both, the necessary knowledge and practical recipes, for the evaluation of the uncertainty of analytical results. Emphasis will be laid on practical examples. These will cover typical applications of chemical analysis often occurring in practice such as, for example, the determination of lead in water using atomic absorption spectrometry (AAS) and the determination of pesticide residues in a natural matrix. The tutorial will also address the proper use of data from interlaboratory studies and from method validation, which are available in most laboratories, for uncertainty evaluation. The participants will be enabled to evaluate the measurement uncertainty for analytical tasks that typically can be found in every day's laboratory practice.
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T14 - Pipette Calibration & Use: Methods for Reducing Variability via Uncertainty Analysis & Bench-top Verification August 7, 2005 1:00 PM - 5:00 PM Instructor: George Rodrigues Bio This workshop combines practical advice with hands-on experience for metrology managers, engineers, and calibration technicians. Participants will learn: Practices for the creation of an uncertainty budget for your pipette calibration program, as a prerequisite for 17025 accreditation and/or for identification of the most significant error sources. Simple and cost-effective strategies for mitigating the leading sources of liquid delivery variability in the laboratory; including environmental factors, operator technique, and undetected pipette failures. The focus of the workshop is on bringing the business value of metrology from the calibration facility to the process level -- to improve quality, reduce mitigation risk and lower calibration and rework costs. By addressing calibration concerns on the bench-top, the metrologist can have a positive effect on the bottom line while actually enhancing control over laboratory processes.
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T15 - Force Calibration: Methods & Uncertainties August 7, 2005 1:00 PM - 5:00 PM Instructor: Mike Tovey Bio Force calibration is a special discipline with many considerations not common to other areas of metrology. Often measurement uncertainties are underestimated due to the omission of significant error sources. Metrologists must consider both mechanical and electrical boundary conditions to achieve calibrations with low measurement uncertainties. Factors such as second order material responses, and interaction of undesired parasitic loading due to fixture characteristics, misalignment of load frame components, stiffness, etc. can have significant influence on the measurement result. This tutorial will cover the characteristics of force transducers, force calibration methods, force calibration standards (E74 and ISO 376) and measurement uncertainty models. The tutorial begins at a basic level and leads to discussion of more complex issues.
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T16 - The Shocking Aspects of ESD: Things You Should Know About Electrostatic Discharge August 7, 2005 1:00 PM - 5:00 PM Instructor: Patrick Andre Bio Electromagnetic Discharge, ESD, is often a misunderstood and undetected threat to electronic components and assemblies. More than antistatic mats and wrist straps, ESD control must be understood where ever electronics are handled. This course will cover tribocharging and current exchanges; types and differences of protective materials; ionizers; coatings and cleaners; and various types of mats, wrist straps, and foot worn discharge products. War stories will range from the common to the bizarre.
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T17 - Measurement System Analysis Handbook for the Automotive Industry August 7, 2005 1:00 PM - 5:00 PM Instructor: Steve Stahley Bio The Automotive Industry Action Group Measurement Systems Analysis Handbook or AIAG MSA is the guiding document for services providers and manufacturers to the Automotive industry in establishing measurement systems capabilities. The MSA provides guidance on how to evaluate and quantify sources of measurement error and variation. It then provides guidelines to determine if a measurement system has the appropriate accuracy to perform the requirement measurements, typically comparing measurement systems accuracy to product specification. - The MSA is referenced by ISO/IEC TS 16949 and other quality tools called out by TS including PPAP (Product Part Approval Process) and APQP (Advanced Product Quality Planning). - The MSA Third Edition has been updated to consider the life cycle of a measurement system from specification through commissioning and on going maintenance. Also the concepts of measurement traceability and uncertainty of measurement are introduced. - This seminar will cover the MSA 3rd edition, and will provide the student with an understanding of how to evaluate the basic sources of measurement error and variation as described in the MSA. The seminar will also include practical examples of how to use these methods.
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T18 - Advanced Topics in Uncertainty Analysis August 12, 2005 8:00 AM - 12:00 PM Instructor: Howard Castrup Bio This tutorial examines methods and techniques of uncertainty analysis taken from the GUM, other published work and current research. Widely used statistical uncertainty analysis tools will be derived from scratch, allowing a discussion of their utility and applicability. In addition, methodologies, such as Monte Carlo, Bayesian, ANOVA, and SPC will be discussed and an error analysis model will be developed that provides a rigorous framework for uncertainty analysis. Concepts will be illustrated using shareware and commercially available software.
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T19 - Laboratory Data Management: If the Data Don't Match, the Answers Won't Hatch August 12, 2005 8:00 AM - 12:00 PM Instructor: Don Wyatt Bio This tutorial is intended for calibration managers, metrologists, or information technology professionals with responsibility for developing or maintaining calibration data management systems. The tutorial methodically reviews the data that needs to be captured, validation guidelines that can ensure the integrity of the data, and the analysis and reporting that can improve the efficiency and productivity of a calibration lab. The scope of the tutorial includes data required for regulatory compliance, data necessary for process control, data sought by customers of the lab, as well as data valuable for business unit management and administration. Attendees will gain valuable insights and understandings, which will benefit either the search for a new data management system or the quest to improve an existing system.
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T20 - Inventory Data Normalization: The Whys, Whats, & Techniques August 12, 2005 8:00 AM - 12:00 PM Instructor: Charlie Motzko Bio This tutorial examines the data normalization process for new or existing calibration and equipment management databases from both a practical and theoretical perspective. Alternatives will be discussed to deal with legacy systems as well as migration strategies to 4G databases. The operating premise is that data should be treated as a most valuable resource, but without a clear way for the enterprise to define, interpret or reference, the data is meaningless. Examples and checklists will be presented to illustrate multiple approaches to the normalization or migration process. Problem brainstorming and topical discussion will be encouraged.
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Tutorial Registration Form

August 6, 7 & 12, 2005

T1 - Fundamentals of Temperature Calibration

T2 - Balance & Scale Calibration & Use

T3 - Temperature Calibration Uncertainty Analysis

T4 - Balance & Scale, & Weighing Process Uncertainties

T5 - Measurement Uncertainty Made Easy

T6 - Very Low Pressure Calibration

T7 - Practical Modeling of Measurements for the Uncertainty Evaluation

T8 - Laboratory Accreditation: The Process from A to Z

T9 - Running an Effective Laboratory: The Measurements Beyond Metrology

T10 - Good, Bad, or Indeterminate: Using Guardbands to Help Make the Call

T11 - Measurement of Customer Satisfaction: An application of "soft" metrology

T12 - Very Low Pressure Applications

T13 - Evaluating Measurement Uncertainty in Chemical Laboratories

T14 - Pipette Calibration & Use: Methods for Reducing Variability via Uncertainty Analysis & Bench-top Verification

T15 - Force Calibration: Methods & Uncertainties

T16 - The Shocking Aspects of ESD: Things You Should Know About Electrostatic Discharge

T17 - Measurement System Analysis Handbook for the Automotive Industry

T18 - Advanced Topics in Uncertainty Analysis

T19 - Laboratory Data Management: If the Data Don't Match, the Answers Won't Hatch

T20 - Inventory Data Normalization: The Whys, Whats, & Techniques