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Do you still use punch cards for scheduling your work load? Hopefully, not since the 1980s. Do you still track trends and perform analysis using pencil and paper? Probably not. Is the only computerized item in your calibration department an electronic typewriter? No way! So why is your training program still quagmired in the 20th Century? For most organizations, it is simply due to a lack of knowledge about what the training needs are for today’s high tech enviroment; and how to document the education, skills, and training of their calibration technicians, supervisors and managers. It makes no difference if your staff has been in the calibration field for one month or one decade; they need to be continuously trained on new techniques, new technology, and state-of-the-art test equipment. In today’s quality environment, it is just as important to document their training as it is to receive it. Training effectiveness and having the right staff for the job are part of ISO compliance and FDA regulations. Most supervisors take for granted because an individual has been in the calibration field for a few years that they know and understand the basics of traceability (the paper trail), least significant digits, % full scale vs % of reading, and other topics too numerous to mention. Most haven’t even touched on the subject of a quality calibration system and how it affects the overall calibration program. The high-end test equipment used in today’s high-tech world demands trained technicians, both in their use and calibration. A quality training program will save you both time and money; while helping you retain the most qualified work force. This paper will explain what the basic requirements are, how they link to an overall quality calibration system; and give the uninformed a better idea of what is meant by – a quality training program for the 21st Century. |
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